Shipping and Return Policies and Prices
1- Shipping prices
|
Cairo, Giza and Alexandria
|
the weight | Cost |
| 0-7 | 80 | |
| 7-11 | 100 | |
| 11-15 | 120 | |
| 15-21 | 150 | |
| 21-25 | 170 | |
| 25-30 | 195 | |
|
Qalyubia
|
the weight | Cost |
| 0-7 | 90 | |
| 7-11 | 110 | |
| 11-15 | 130 | |
|
Delta
Beheira - Menoufia - Gharbia - Dakahlia - Sharqia Ismailia - Damietta |
the weight | Cost |
| 0-7 | 130 | |
| 7-11 | 150 | |
| 11-15 | 200 | |
|
Upper Egypt
Fayoum |
the weight | Cost |
| 0-7 | 150 | |
| 7-11 | 170 | |
| 11-15 | 200 |
| Shipping, Exchange and Return Policy |
| Please contact customer service to ship orders of higher weight if you encounter a problem completing the order. |
| Delivery within 5 to 10 days |
| Exchange and return within 10 days |
| Replacement or refund in case of product damage must be reported within 24 hours of the order’s arrival, with photos attached to prove the condition. |
| Replacement or return in the event that the customer does not need the product. The customer bears the full cost, provided that the product is safe and the package is not opened. |
| Replacement or refund in case of shipment damage. The company bears the full cost of the product and shipping again. |
| Shipping inquiries will be answered from Saturday to Thursday, from 8 am to 6 pm. |