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Shipping and Return Policy

Shipping and Return Policies and Prices

1- Shipping prices

Cairo, Giza and Alexandria
the weight Cost
0-7 80
7-11 100
11-15 120
15-21 150
21-25 170
25-30 195
Qalyubia
the weight Cost
0-7 90
7-11 110
11-15 130
Delta
Beheira - Menoufia - Gharbia - Dakahlia - Sharqia
Ismailia - Damietta
the weight Cost
0-7 130
7-11 150
11-15 200
Upper Egypt
Fayoum
the weight Cost
0-7 150
7-11 170
11-15 200

Shipping, Exchange and Return Policy
Please contact customer service to ship orders of higher weight if you encounter a problem completing the order.
Delivery within 5 to 10 days
Exchange and return within 10 days
Replacement or refund in case of product damage must be reported within 24 hours of the order’s arrival, with photos attached to prove the condition.
Replacement or return in the event that the customer does not need the product. The customer bears the full cost, provided that the product is safe and the package is not opened.
Replacement or refund in case of shipment damage. The company bears the full cost of the product and shipping again.
Shipping inquiries will be answered from Saturday to Thursday, from 8 am to 6 pm.